Privacy Policy

Khelo24Bet takes all necessary measures to protect the personal information of its clients. This Privacy Policy explains in detail what data is collected to use the services, why it is collected, and how it is used. Please note that this Privacy Policy is an agreement between the user and the company and constitutes an integral part of the Khelo24Bet Terms and Conditions.

From time to time, changes may be made to this Privacy Policy. To keep all clients informed, they will be notified of any changes through the publication of the updated terms on the platform. It is recommended to review this Policy regularly to avoid any negative consequences.

What Information Does Khelo24Bet Collect?

Personal information refers to data that can identify the player, including details such as first and last name, date of birth, residential or other address, email address, phone number, or other relevant information. Khelo24Bet requests this type of information to register an account and to enable full access to its services.

The personal information collected may include the following:

  • Contact details (including phone number);
  • Residential address;
  • Payment information;
  • Transaction history;
  • Preferences regarding the use of the platform’s services and feedback about them.

All of the above data is securely stored on the platform’s servers, which are protected by modern encryption methods to prevent unauthorized access by third parties.

When interacting with the company’s services, the servers maintain a unique activity log that includes administrative and traffic-related information such as the source IP address, access date and time, visited pages, language settings, software error reports, and browser type. This is necessary to enhance user experience and improve the quality of the platform’s services. Personal information is collected exclusively with the user’s consent.

Methods of Data Collection and Processing

The Khelo24Bet team may automatically collect certain data mentioned above, as well as receive personal information about the client that is provided through the services or other interactions with the platform. Additionally, information may be obtained from service providers or from client lists lawfully acquired from third parties.

Moreover, the company reserves the right to employ third-party service providers for technical support, online transaction processing, and user account maintenance. In such cases, Khelo24Bet primarily accesses the information that users provide to these third parties, and this information is used by the current Privacy Policy. To maintain confidentiality, the company takes all necessary precautions in such partnerships.

Use of Information by Khelo24Bet India

At present, the Khelo24Bet platform uses client information for the following purposes:

  • To improve the user experience;
  • To verify security and identify the client’s identity;
  • To process online transactions;
  • To participate in third-party promotions;
  • To provide promotional offers and information about the platform’s products and services;
  • To distribute promotional materials from platform partners to expand the service offerings and improve customer service quality.

In addition to the above purposes, the company may share information with carefully selected partners who have entered into data-sharing agreements in advance.

From time to time, Khelo24Bet reserves the right to request information through special surveys or contests. Participation in such events is voluntary. By accepting a prize on the platform, the user automatically agrees to the use of their name for promotional purposes, unless prohibited by law.

If the player does not opt out of marketing communications, the platform may use their information, including email address or phone number, to send updates about new products, services, and promotions offered by the company.

Exceptional Cases of Client Information Disclosure

The company reserves the right to disclose client information in the following situations:

  • If required by the laws of India;
  • To protect and defend the rights or property of the platform;
  • To ensure the personal safety of users or the public.

If the Khelo24Bet team believes that a user has attempted to cheat or engage in fraudulent activities, such as game manipulation, use of stolen funds, or money laundering, they may share the user’s identity information with other gambling websites, banks, card operators, and competent authorities.

Access

The client has the full right to opt out of receiving marketing communications from the platform by changing the account settings, following the unsubscribe link in received emails, or contacting the support team for assistance.

In addition to opting out, users may contact support for the following actions:

  • To verify the accuracy of personal data;
  • To update or correct outdated information;
  • To file a complaint regarding the use of their information by the platform.

Upon the client’s request, the Khelo24Bet team will update or limit the use of data for marketing purposes. However, the company reserves the right to retain users’ data if required by law.

Cookies

The Khelo24Bet team may store data on the user’s device using cookies when accessing the platform’s services. A cookie is a small text file that records all player preferences, such as interface and language settings. It is necessary to navigate the site and use its features, such as secure areas and conducting transactions (without them, the site will not function). When filling out the registration form, cookies help save the data entered by the player, assisting in user identification and better understanding of their preferences. The platform may also use locally stored objects or “flash cookies,” which are similar to regular browser cookies.

Cookies and Flash cookies do not access other data on the user’s device. Khelo24Bet uses them to track service usage, improve the site, and display more relevant advertisements. Currently, the site uses three types of cookies:

  • Session cookies. Active only during the user’s visit to the platform and deleted after the browser is closed;
  • Persistent cookies. Remain on the client’s device for a specified period;
  • Analytical cookies. Help the platform count visitors at any given time and analyze user behavior on the website.

If cookies are declined, some limitations in platform functionality may occur. Cookies can be accepted or declined through browser settings (see your browser’s help section for more details).

To participate in real-money gameplay, deposit or withdrawal transactions must be used. To facilitate this, third-party payment systems are employed to process such transactions. By accepting this Privacy Policy, the user automatically consents to the use of their personal information as required for international data transfers or other actions within necessary limits. Khelo24Bet takes all possible measures to ensure confidentiality during such operations.

The company reserves the right to conduct security checks to verify registration data, used services, and financial operations. By using the platform’s services, the user automatically agrees to the current policy, which allows the company to use and disclose personal information for these purposes, including cross-border data transfers. If necessary, the Khelo24Bet team is entitled to request documents or verify data against third-party databases to ensure transaction security and prevent fraudulent activity.

Security

All necessary methods are employed to protect the personal data of clients. All information obtained by the company is securely stored in protected and reliable environments, which prevent unauthorized access, loss, misuse, disclosure, alteration, or destruction.

The personal information of a player is available only to a limited group of individuals directly involved in the provision of services to clients. To comply with current Indian legislation, Khelo24Bet adheres to established security standards during both data transmission and storage.

The transmission of personal data over the Internet is not entirely secure, and therefore, the team does not guarantee the absolute safety of any data transmitted online by the client. Data transmission is always carried out at the client’s own risk.

International Data Transfer

As Khelo24Bet operates globally, there may be instances where clients’ data is transferred to other countries, including those with data protection standards that may differ from the client’s country of residence. By using the platform’s services, the client automatically consents to such data transfers outside of India.

Data Collection to Prevent Fraudulent Activity

Khelo24Bet reserves the right to collect additional data, including user actions on the platform, to prevent fraudulent behavior, ensure the security of transactions, and comply with the legal requirements of Indian law. In case of detecting suspicious activity, the platform team is entitled to share the data with relevant authorities and institutions.

The platform may contain links to third-party websites. Khelo24Bet bears no responsibility for the content, privacy policies, or data processing practices of third-party websites. To stay informed about personal data protection, users should review the Privacy Policy of any third-party site before using it.

Contact Information

If users have questions regarding the current Privacy Policy, they can seek assistance from the support team. The following methods are available for contact:

User inquiries will be answered in order of receipt. If the user does not agree with the current Privacy Policy, it is recommended to stop using the platform’s services to avoid potential negative consequences.