Responsible Gaming

Key Terms and Definitions

Below is a list of key terms and definitions that may be of interest for clients to review:

  • Account – A unique user account created to access the core functionality of the platform and to store funds for using the company’s services;
  • Company – The legal entity providing services directly to players;
  • Service – The website and the full functionality available on the platform;
  • Website – khelo24bet365.com;
  • Client – An individual or legal entity that uses Khelo24Bet services.

Main Tools for Responsible Gaming

For most users, gambling is perceived as entertainment and enjoyment. However, the Khelo24Bet team understands that for some Indian players, gambling can lead to serious problems. According to medical criteria, gambling addiction is recognized as a disease.

Since the platform’s inception in India, the team has paid special attention to responsible gaming. To inform players about gambling addiction, a set of measures is implemented to reduce risks and prevent the negative consequences of gambling.

A key instrument in this process is undoubtedly information and awareness. The more users know about the risks, the easier it is for them to control themselves and avoid addiction. Additional tools to support clients include deposit limits and betting limits.

Useful Tips for Responsible Gaming on the Khelo24Bet India Platform

Khelo24Bet reserves the right not to be held responsible for irrational actions during the use of platform services and irresponsible gambling behavior. Therefore, before you start playing, it is recommended to study the following guidelines:

  • For responsible gaming, set a deposit limit and determine the amount you can afford to lose in case of failure, based on your current financial situation;
  • Never try to recover lost funds, as doing so may expose you to financial risks. The gaming process should be purely for entertainment, not for making money;
  • Set time limits for your gaming sessions and try not to exceed them. Gambling tends to displace other interests and can lead to gambling addiction more quickly;
  • Avoid playing when feeling depressed, upset, or under the influence of alcohol or drugs. Such conditions can lead to irrational behavior and negative consequences;
  • If you feel tired or are losing concentration while playing, take a break.

To clearly track the time and money spent on gaming, it is recommended to use only one account per person. Creating a second account is strictly prohibited on the platform and may result in the blocking of all existing accounts without the possibility of recovery.

Protection of Minors

Khelo24Bet prohibits the use of its platform by individuals under the age of 18. To combat this issue, users are required to go through a verification process after registration to confirm the client’s identity. This helps reduce attempts by minors to access gambling services.

If parents or guardians share a computer with a minor, it is necessary to log out of the platform account regularly and keep login credentials in a secure place. For enhanced protection, it is recommended to use special software or parental controls that restrict children’s access to inappropriate online content. Some of the most effective content-filtering tools include:

  • Famisafe;
  • Qustodio;
  • Norton Family Premier;
  • Net Nanny;
  • OurPact, etc.

Self-Exclusion

If a user notices signs of gambling addiction and is unable to stop using the platform’s services, they have the option to use the self-exclusion function. This is a voluntary restriction on accessing all gaming services for a period chosen individually by the player. The self-exclusion period can range from 6 months to 5 years and cannot be revoked during this time.

To activate this function, the user must contact the technical support team, clearly stating the reason for the request. Support staff will respond in the order the request was received and will provide further guidance on the steps to follow when such a situation arises.

It is important to note that during the self-exclusion period, creating new accounts is strictly prohibited. Any attempt to bypass this restriction violates the Khelo24Bet policy and may result in permanent blocking of the original account.

Khelo24Bet Contact and Technical Support

The platform’s technical support team consists of qualified staff trained to handle issues related to gambling addiction. You can contact support using the following methods:

All communication with clients is strictly confidential, and no information about the issue will be shared with third parties without the user’s consent.

For more information about gambling addiction and to take a self-assessment test, users can visit the following links: